1. Parental leave is a business continuity issue
Tiffany’s message is direct: parental leave should be treated like any other business continuity risk.
“If we really want to engage and retain a high performing workforce, companies have to treat leave and reentry as like a strategic business process and not just a benefit and not a disruption.”
She notes that companies routinely plan for disruption in areas like tech, operations and infrastructure - but fail to apply that same discipline to talent:
“We think about it from a tech stack perspective. We think about it from unplanned disasters. But I don't think that we spend enough time thinking about the impact of talent beyond succession planning.”
When leave planning falls short, performance suffers. Teams miss deadlines. Knowledge walks out the door. Resentment builds. And sometimes people quit.
“It’s not just for that individual who might potentially not return back, but it’s also the team around them.”
2. Finance and HR need to co-own the strategy
Parental leave planning often defaults to HR, but Tiffany argues it should be a shared responsibility across people and finance.
“The CFO plays a critical role in understanding where the expense lines fall and making sure that every dollar investment that we're putting into the business is yielding the outcomes that we expect.”
She urges leaders to bring finance in earlier - not just to approve budgets, but to assess the full cost of mismanaging leave.
“Backfilling talent who don't return sometimes shifts your payroll costs in ways that become untenable. Or if you're thinking about temporary backfills, it’s like the cost of doing that is something that becomes an additional expense.”
Retention, coverage, ramp time - these factors all impact ROI. Tiffany sees the opportunity for CFOs and CHROs to collaborate more strategically.
3. ERGs reveal what your data won’t
Tiffany believes ERGs play a critical role at an organization, and sees them as a powerful (and often overlooked) tool for shaping better parental leave strategies.
While employee surveys offer limited insights, ERGs surface real patterns - and help HR teams move from isolated complaints to meaningful trends.
“There’s strength in numbers… in aggregation, it’s like, no, this is definitely a trend.”
She emphasizes that ERGs can flag gaps, reinforce what’s working and create space for voices that might otherwise go unheard.
“They provide a wonderful sounding board… what’s working, where there are potential concerns, and what feels missed in that transition process.”
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