Last modified: October 21, 2024

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use the Services. This Privacy Policy is incorporated into our Terms of Use (located at https://www.parentaly.com/pages/terms) and together with the Terms of Use may be referred to as the “Policy.” Capitalized terms used in this Privacy Policy but not defined herein shall have the meaning set forth in the Terms of Use.      

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions, or deletions shall be effective immediately upon notice thereof, which may be given by means of posting a notification on the Website, or by other means if required by law. It is your responsibility to review this Website and the Policy periodically and to be aware of any modifications. Your continued use of the Services after such modifications will constitute your acknowledgment of the modified Privacy Policy and you agree to be bound by the modified Privacy Policy.

Please Note: If you are accessing the Services through your Account (including an account you were invited to create through your employer or other third party), you are an"Accountholder" in this Privacy Policy. If you are accessing the Services as a visitor to the website, you are a "Visitor" in this Privacy Policy. Where the term "Users" is used, that term refers to both Accountholders and Visitors.

1.             The Information We Collect.  

1.1.          We may collect certain information from Users, as described in the categories below (collectively, “Information”):      

A.             Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to, a particular person or household, such as your name, email address, physical address, date of birth, or similar information (collectively “Personal Information”);          

B.             Information which is about you but is not capable of identifying an individual or household;          

C.             Information regarding how the Services are accessed and used by you, including but not limited to your access times, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages or using certain features, unique device identifiers, content you have accessed or seen, the time spent on, and other similar data (collectively, “Usage Data”).          

1.2.          In certain circumstances, if you choose not to provide Personal Information that is needed to use some features of our Services, you may be unable to use those features.          

2.             How Information is Collected. We collect Information directly from Users when it is provided to us through the creation of an Account; through the use of or interaction with any of our Services; automatically as Users navigate through the Website and Services; from a User's employer if (as further described in the Terms of Use) that User accesses the Services through our arrangement with theUser's employer; and/or from certain third parties who we have engaged to perform services for us, including through cookies as further described herein. We may also use pixels in our email campaigns that allow us to collect Users' email and Internet Protocol address as well as the date and time that a User opens an email or click on any links in the email.

3.             Cookie Policy.

3.1.          For Visitors: If you are in the U.S. only, when you visit our website, cookies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you. Cookies are files with a small amount of data which may include a unique identifier. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting      https://app.retention.com/optout.

3.2.          For Accountholders: If you access the website generally and not through your Account, the above Section 3.1 will apply. When you access the Services through your Account, information may be obtained from you through the use of cookies, in order to give you the best online experience possible. The cookies we use to deliver ourServices to Accountholders do not contain personally identifiable information; however, once you choose to enter our Services with personally identifiable information, that information may be linked to the data stored in the cookie.

4.             How We Use Your Information.

4.1.          We may use allUsers' Information, including Personal Information:          

A.             To operate the Website, perform or fulfill Services for Users, deliver information to Users about our products and services (including additional products and services that may be of interest to you), and to improve and tailor our products and services to better fit our Users.

B.             To inform Users of changes to our policies (including this Policy), to solicit additional information from Users from time to time, to provide information about our current Services and any updated or additional Services that we may offer from time to time, to respond to inquiries from Users, or for other administrative reasons;            

C.             If you are an Accountholder, to analyze how Users interact with our Services and to assist us in determining whether to develop new products and services;            

D.             To resolve disputes, troubleshoot problems, and enforce our agreements with      Users, including this Policy;

E.              To prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our information technology systems, architecture, and networks;

F.              To comply with legal obligations and legal processes, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, Users, or other third parties.          

4.2.          We may use Users' Information for any other specific purpose that we communicate to a User upon collection of the same, and for any purpose that a User approves or for which aUser directs us to use such Information.

4.3.          We may create aggregated, anonymized, and/or de-identified information derived from Users'Personal Information, the Usage Data, and/or other Information (the“De-Identified Data”). We may use such De-Identified Data for any lawful purpose that we deem appropriate, including using the same for our marketing purposes, for demonstrating the use or capabilities of our Services, and for further developing our Services. If your employer has engaged us to provide theServices to you, we may provide the De-Identified Data to your employer.      

5.             Disclosure of Your Information.

5.1.          We may disclose and share Users' Information, including PersonalInformation, with third parties as set forth below.      

A.             We may share Information with our subsidiaries and affiliates, and with contractors, service providers, and other third parties who we have engaged in order to continue to develop ourWebsite, improve our Services, and provide the Services to Users. For example, we may share your Information with IT service providers, such that they may support our IT systems, provide hosting, processing, and analyzing services with respect to information and data collected, and provide maintenance of such systems, or on the basis of other legitimate interests.      

B.             We may share Information as part of a transfer or assignment if we are acquired by, sold to, or merged with another entity, or otherwise reorganized or liquidated, provided that, if in connection with such sale, merger, or other reorganization, the collection, use, or disclosure or Information will differ from this policy, you will receive a notification of the same as provided herein above, and you may terminate your Account in your discretion.

C.             We may share Information in response to legal processes, court orders, or government or regulatory requests; to enforce other agreements with Users, including for billing and collection purposes; and if we believe disclosure is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, to verify or enforce compliance with the policies governing our sites and applicable laws or as otherwise required or permitted by law or consistent with legal requirements.

D.             We may share Information with credit card issuers and financial institutions in order to obtain payment from if a User agrees to make a payment to use for the use of the Services, such that they may process payments and refunds, verify the absence of fraud, or assist in debt collection, in the course of the performance of a contract or on the basis of other legitimate interests.

E.              We may share Information as appropriate to protect us, otherUsers, and third parties if we believe that you may harm, or have harmed, the property or rights of Parentaly, other Users, or any other third party, to report, disclose, limit, respond to, or prevent such conduct or activity.          

5.2.          We do not sell any Personal Information, except to the extent that the third parties who may associate activities of U.S.-based Visitors with other personal information they or others have about the U.S.-based Visitors, as described in Section 3.1herein, could be considered selling data. Please see Section 3.1 for instructions on opting out of this use of data.

5.3.          We may provideDe-Identified Data to third parties for any lawful purpose that we deem appropriate, which may be provided for certain consideration or without consideration.

5.4.          If you are provided access to the Services through your employer, we will share whether or not you have enrolled in certain Services with your employer. We will not share other information with your employer, except there may also be instances where we are legally required to report certain information to your employer, in which case we will share the information that we determine is legally required. Further, we may share De-Identified Data with your employer.

6.             Group Coaching Sessions. This Section 6 applies to Accountholders.  As more fully described in the Terms of Use, certain Services may consist of group coaching sessions and/or individual coaching sessions, wherein by the nature of such sessions, Parentaly and/or other Users may gain access to information or data that you share during such session. Such data and information will be treated as described herein based on the type of data or information that is shared. For group coaching sessions, our Terms of Use restricts other Users of the Services from sharing the information they may learn about you in such group sessions; however, we ultimately cannot control the actions of other Users, and we are not liable for the use or disclosure of your Information, including any Personal Information, by a third party who obtained such Information during a group coaching session. You should carefully consider the Information you are providing during such group coaching sessions. If at any point you are not comfortable sharing certain information about yourself in a group coaching session or in an individual coaching session, you should not share such information. If you believe that a participant in a previous group coaching session has violated the Terms of Use regarding disclosing or sharing information learned in such session, you may reach out to us at info@parentaly.com. You acknowledge that our decision to take action or not take action related to such claim against another participant will be Parentaly’s decision in our sole discretion and will not affect the limitations of Parentaly’s liability.      

7.             Children.Our Services are not intended to be accessed or used by individuals under the age of 16. You should not agree to access or use the Services if you are under the age of 16. We do not knowingly provide services, grant Accounts on theWebsite, or collect Personal Information, of individuals under the age of 16. If you have reason to believe that a child under the age of 16 has providedPersonal Information to Parentaly through the Website, please contact us at info@parentaly.com and we will endeavor to delete that information from our databases.

8.             Your Choices Regarding Your Data. Your Account may provide you with certain options with respect to Information we collect from you, and we may provide you with the option to update or delete certain Information that we may have about you.If you delete certain information, or decline to share certain Information with us, we may not be able to provide to you some of the features and functionalities otherwise available to you.      

9.             Opt-Out. To the extent we rely on your consent to process any Information, you may revoke that consent at any time. If you wish to revoke such consent, or if at any time you do not wish to receive certain communications from Parentaly, you may either (i) click the opt-out link if such option is made available to you in certain circumstances, such as via email communications; or (ii) send your request to Parentaly by email at info@parentaly.com; or (iii) use your Account to make such change if such option is made available to you. It may take up to ten days for the change to be fully effective. Notwithstanding the foregoing, we may continuously maintain any De-Identified Data. Please note that you may not be able to opt out of all communications from us unless you terminate your Account, such as communications related to this Policy or your Account.      

10.           Account Closure & Deletion. We will retain your Information for the entire time that you keep your Account open. After you close your Account, we may retain your Information: (i) for as long as necessary to comply with any legal requirement, to protect our legal interests, or otherwise pursue our legal rights and remedies; (ii) on our backup and disaster recovery systems in accordance with our backup and disaster recovery policies and procedures; and (iii) as to De-Identified Data, indefinitely.      

11.           Security of Information. We have put in place industry-standard procedures to safeguard and help prevent unauthorized access, to maintain data security, and to use correctly the Information we collect online, such as dedicated virtual private servers, a web application firewall, an encrypted database, and no third-party access to the server. Unfortunately, we cannot guarantee that 100%of the data transmissions are secure. Therefore, while we strive to protect your Personal Information, you acknowledge that: (a) there are limitations to security and privacy of the Internet that are beyond our control; (b) the security, integrity and privacy of the Personal Information exchanged between you and us cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. As such, you should take special care in deciding what Personal Information you provide or disclose in using the Services. Parentaly is not responsible or liable for the circumvention by third parties of any privacy settings or security measures contained on the Website.

12.           Updating Information. If any Personal Information you have provided to us changes while you are utilizing the Services, you are responsible for promptly updating such information via your Account if such option is made available to you, or reaching out to us at info@parentaly.com to update such Information.

13.           Third-Party Services. Other sites accessible through our Website from time to time may have their own privacy policies and data collection, use, and disclosure practices. Please consult each site’s privacy policy and terms of use. We are not responsible for the policies or practices of third parties. You should contact those third parties directly if you have any questions about their policies and practices regarding your information.

14.           State-Specific Privacy Information.

14.1.       Certain U.S.states may provide their residents with rights including the following: (i) Request information regarding which the categories of personal information, and/or the specific personal information, a business has collected about a user and how such information has been used and disclosed; (ii) Access and delete certain personal information; (iii) Opt-out of personal data processing for targeted advertising and sales; and (iv) Correct inaccuracies about a user’s personal information.      

14.2.       The above is a summary of the rights you may have and is not a complete recitation. Whether or not Parentaly is subject to privacy laws of specific states, we strive to respect your personal information and provide you with details about how we collect, use, and disclose your personal information. You may reach out to us at info@parentaly.comif you have questions about our policies and practices regarding your data. If a law or regulation governs our conduct and you have rights under such law, we will respond in accordance with such law or regulation.

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